Some experts believe Facebook's biggest problem is that most
people who want to sign up have already done so.
Facebook has lost millions of users per month in its biggest
markets, independent data suggests, as alternative social networks attract the
attention of those looking for fresh online playgrounds.
As Facebook prepares to update investors on its performance
in the first three months of the year, with analysts forecasting revenues up
36% on last year, studies suggest that its expansion in the US, UK and other
major European countries has peaked.
In the last month, the world's largest social network has
lost 6m US visitors, a 4% fall, according to analysis firm SocialBakers. In the
UK, 1.4m fewer users checked in last month, a fall of 4.5%. The declines are
sustained. In the last six months, Facebook has lost nearly 9m monthly visitors
in the US and 2m in the UK.
Users are also switching off in Canada, Spain, France,
Germany and Japan, where Facebook has some of its biggest followings. A
spokeswoman for Facebook declined to comment.
"The problem is that, in the US and UK, most people who
want to sign up for Facebook have already done it," said new media
specialist Ian Maude at Enders Analysis. "There is a boredom factor where
people like to try something new. Is Facebook going to go the way of Myspace?
The risk is relatively small, but that is not to say it isn't there."
Alternative social networks such as Instagram, the photo
sharing site that won 30m users in 18 months before Facebook acquired the
business a year ago, have seen surges in popularity with younger age groups.
Path, the mobile phone-based social network founded by
former Facebook employee Dave Morin, which restricts its users to 150 friends,
is gaining 1m users a week and has recently topped 9m, with 500,000 Venezuelans
downloading the app in a single weekend.
Facebook is still growing fast in South America: monthly
visitors in Brazil were up 6% in the last month to 70m , according to
SocialBakers, whose information is used by Facebook advertisers, while India
has seen a 4% rise to 64m – still a fraction of the country's population,
leaving room for further growth.
But in developed markets, other Facebook trackers are
reporting declines. Analysts at Jefferies bank have developed an algorithm that
interfaces directly with Facebook software and it "suggests user levels in
[the first quarter] may have declined from peak", according to a recent
note.
Jefferies saw global numbers peak at 1.05bn a month in
January, before falling by 20m in February. Numbers rose again in April. The
network has now lost nearly 2m visitors in the UK since December, according to
research firm Nielsen, with its 27m total flat on a year ago.
The number of minutes Americans spend on Facebook appears to
be falling, too. The average was 121 minutes in December 2012, but that fell to
115 minutes in February, according to comScore.
As Facebook itself has warned, the time spent on its pages
from those sitting in front of personal computers is declining rapidly because
we are switching our screen time to smartphones and tablets.
While smartphone minutes have doubled in a year to 69 a
month, that growth is not guaranteed to compensate for dwindling desktop usage.
Facebook is the most authoritative source on its own user
numbers, and the firm will update investors on its performance for the March
quarter on Wednesday. Wall Street expects revenues of about $1.44bn, up from
$1.06bn a year ago.
Shareholders will be particularly keen to learn how fast
Facebook's mobile user base is growing, and whether advertising revenues are
increasing at the same rate.
Mobile represented nearly a quarter of Facebook's
advertising income at the end of 2012, and the network had 680m mobile users a
month in December.
According to Pivotal Research Group, advertising revenue
could be up 49%, driven by international expansion and the FBX advertising
exchange, which uses Facebook to target advertising related to other websites
surfers have visited.
The company warned in recent stockmarket filings that it
might be losing "younger users" to "other products and services
similar to, or as a substitute for, Facebook".
Wary of competition from services that were invented for the
mobile phone rather than the PC, founder Mark Zuckerberg has driven through a
series of new initiatives in the last year designed to appeal to smartphone users.
The most significant is Facebook Home, software that can be downloaded on to
certain Android phones to feed news and photos from friends – and advertising –
directly to the owner's locked home screen.
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