Tipping etiquette can be a nightmare, especially on holiday.
A waiter tells you how not to be hounded out after your meal
What should we make of the £50 tip David Cameron supposedly
left in Pizza Express?
After years of working in restaurants, I have to say, £50 is a big tip. Both to give and receive. And if he was in the Jazz Club bit of Pizza Express in Dean Street, which it looks like he was, there was service charge on that bill as well.
After years of working in restaurants, I have to say, £50 is a big tip. Both to give and receive. And if he was in the Jazz Club bit of Pizza Express in Dean Street, which it looks like he was, there was service charge on that bill as well.
Leaving a tip equal to the bill could be seen as a little
ostentatious. It could be construed as a PR stunt. An over-the-top gesture to
make up for the last tipping disaster in Tuscany, perhaps?
To be fair to the PM, on his Tuscan jaunt, holiday tipping
etiquette can be an unparalleled nightmare. When to tip and when not to tip? If
you should, then how much? We're British, we wouldn't want to cause offence
abroad right? So herewith, for Cameron and anyone else in need, a waiter's
guide to tipping:
Where don't you tip?
In Japan, it just isn't done . Because of a tip's nature as
a gift or a favour, it can be perceived as an implication of servility. The
price is the price. End of story.
Where do you tip?
Everywhere else.
Even in France and Australia, where service is included in
the prices, it is never embarrassing to leave a tip on the table. In fact, in
countries where it isn't required it's all the more appreciated. As a waiter, I
find it hard to imagine anyone being upset with extra cash.
Same goes in places with service charges – everywhere from
Britain to the Philippines. The service means that you should never feel
obliged to tip, that money (should) be given to the staff. And if you have any
worries, get it taken off the bill and leave cash instead. But do note: in
restaurants where people are well paid, the service charge will often be shared
with the kitchen staff as well – which is a good thing, helping everyone earn a
bit more.
How much do you tip?
The standard service charge is 12.5% of the bill in Britain,
certainly in London. And 10% still seems to be accepted in places not charging
for service. In North America, less than 20% can get you in trouble. There are
stories of people being hounded out of restaurants for tipping 10%, which quite
frankly is terrifying. If the wages are so low and people are that desperate,
why don't restaurants add a service charge as Thomas Keller's Per Se and French
Laundry do?
At the upper level? Quite frankly, there's never too much.
If you're worried about leaving too much, you're my favourite type of customer.
Say what you want about Cameron's tip being over the top, but whoever got it
probably ended their night smashing tequilas and drinking beer at El Camion
with the rest of Soho's restaurant staff.
But – and this is important – if you're leaving a good tip,
don't make a big song and dance about it, expecting the waiter to fawn over you
while your guests look on adoringly. Do it discreetly and enjoy the feelgood
factor inside instead.
Whatever else you do, don't be one of the keep-the-change
crowd. I serve them all the time, and it makes me want to kill people. I had a
table recently who I'd gone to all sorts of trouble with: gone through the menu
with the vegan, the coeliac and the person who doesn't like onions. I got the
kitchen to alter dishes for the child at the table and gave them samples of six
wines. They paid in cash, and as I approached with the change, the matriarch
put her hand round mine and said: "Don't worry about that, you've been
great. Keep it." I opened my hand – 16p.
And don't use money to beg forgiveness. This is a classic
tactic of the business chump, desperate to look important in front of guests.
Cold and cruel throughout the meal, this customer can be found dismissing the
waiter with waves of the hand and maintaining a lack of eye contact. Then, when
the guests have left, a distinct warming up and two crisp 20s left on the
table. I'll take the money, but it isn't nice – and it makes me feel sullied
and cheap.
When shouldn't you tip?
When the service really isn't worth what they're charging –
asking for things that never arrive and old fashioned nonchalance are the worst
of the worst. As long as someone is trying, I tend to be very forgiving. What
many people think of as "slow service" is often more the kitchen's
fault than the waiter's. And plates left on the table can be an attempt to
disguise the impending 40-minute wait for the next course.
If I feel that a restaurant simply isn't run well enough to
allow the waiter to do their job, I normally pay the service or leave a tip and
never go back. Which, now I say it, sounds very British.
So, tipping, how do you do yours?
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